Learning programs are most effective when they extend beyond a single training event. By delivering content in a variety of ways over an extended period of time, blended learning supports the concept that training should continue to assist learners even after “formal” training is over. This results in:
Blended learning allows for the most effective delivery method for each type of learning content. For example, video is ideal for creating an emotional hook and providing context. With animation, live interviews, and graphics, learners quickly gain a sense of how the content fits with their day-to-day jobs or business environment. Classroom training, by contrast, is best for role-playing, problem solving, and coaching. Performance support, an essential part of the mix, extends learning into the workflow.
For learning to be most effective, learners must be engaged at three levels: heart, head, and hands. Learners must believe (heart) that what they are learning has value, they must understand (head) the rationale and context for the material, and they must become competent (hands) to perform their jobs. The right mix of blended learning addresses each level of engagement.
Blended learning allows for a wide array of proven learning techniques to be capitalized on for maximum learning retention. The flipped classroom delivers lecture content via a self-paced format and saves class time for exercises and coaching. Learning objectives are placed in the context of specific problems. This allows learners to share ideas, check understanding, and ask for feedback.
