Blended Learning means delivering training content in variety of settings and styles over an extended period of time to ensure proficiency. This style of learning uses the most effective delivery method - eLearning, instructor-led training, mobile learning, performance support, etc. – for the content being trained. For example, classroom training works best for role-playing and coaching, whereas training video is ideal for creating an emotional hook.
Studies show that learners have a deeper understanding of content when they receive it in more than one way. The 70:20:10 adult learning model states that 70% of learning occurs on the job, 20% involves learning from others, and only 10% takes place during a formal training event, like an eLearning course or a classroom session.
Blended learning supports this theory and provides all the benefits that each individual learning mode offers on its own. Blended learning allows for flexibility, convenience, self-pacing, and the ability to learn remotely. The approach accommodates different learning styles, including visual, kinesthetic, social, and solitary. These benefits increase learning retention and engagement by capitalizing on adult learning best practices.
When training is delivered in a variety of modes, money can be saved by presenting some content in cheaper formats, like performance support materials, instead of cramming everything into more expensive eLearning or classroom training. Because costs are reduced and effectiveness is improved, organizations experienced increased ROI.
Any learning modality can be used as part of a blended learning program, including:
The graphic below shows benefits of each.
Blended Learning Models include:
To design an effective blended learning program, it’s critical to begin with a training needs assessment. Recommendations from this assessment could result in more than one training project, which would each need to be scoped individually.
The phrases “scoping a project” and “conducting a training needs assessment” are often mistakenly used interchangeably. Scoping a training project means to identify and define requirements for one particular initiative.
To learn more about conducting a training needs assessment, read this blog.
Here are some general questions that are part of the process:
Blended learning programs prove to be cost-effective when properly deployed. To measure this effectiveness, develop metrics that are related to the planned benefits and outcomes, including overall cost reduction, less time to train, less demand on subject matter experts and facilitators, improved learning retention, and higher engagement.
The decipher the return on your investment, subtract the costs from the gains using this type of information:
Costs, such as tool development, technology integration, and deployment time
Gains, such as reduced call volume, salary amounts saved due to reduced training time for both trainers and users, improved productivity hours, reduced error savings
Your formula looks like this:
To learn more about what metrics to use, read this blog.