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Andy Lien


Communications & Operations Manager

Describe your job in three words.
Content. Strategy. Communication.

What makes you come to work every day?
I pack delicious lunches, so it’s all a prelude to lunch. Beyond lunch, I am driven by problem-solving, creativity, and communication. Being a social scientist means that I am always watching, always noting, always filtering. And being a communicator means that I am always figuring out how to build bridges for greater understanding. So, working at a firm that specializes in learning, assessments, and human-centered design—with my job being to tell others about this firm and the industry—is a wonderful fit that keeps me coming back each day.

If you weren’t at work, what would you be doing?
Listening to podcasts while on a perpetual road trip. The podcasts are mostly politics and true crime…which might actually be the same category, now that I think of it. The road trips are usually with my dog, Grendel, and a friend who’s up for culinary and sight-seeing adventures.

Favorite thing about your coworkers?
They are some smarties. I appreciate that they’re not only good thinkers, but they’re also excellent doers.

Best or worst advice you’ve ever received?
Don’t invite chaos into your life (the bringer of chaos might always seem like someone else, but I am the ultimate gatekeeper).

What should your job title actually be?
Mary Berry

Movie your parents wouldn't let you watch?
The movie that my parents wouldn’t let me watch was E.T. We weren’t conservative by any means, but they were more worried I’d try to fly my bike across the night sky since I was squirrelly and highly suggestible.