Employee Communications Consultant Profiles
Dashe & Thomson's employee communications team is supplemented by our database of more than 10,000 independent contractors in cities throughout the U.S.
Here are profiles of a few of the consultants we work with most often:
ERP Communications Specialist
Provides consulting services in marketing and communication to corporate, government, and higher education clients. Develops, implements, and delivers long-term communication strategies and plans, specializing in ERP implementations. Strength in directing cross-functional teams and managing client counterparts. Proficient in Web site publishing tools, as well as MS Publisher and MS Project.
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For state university’s PeopleSoft Campus Solutions implementation, subcontracted to Oracle Consulting as Communication Lead. Aligned pillar communication plans to overall project plan. Performed stakeholder analysis, and developed strategy and tactics for General Ledger and Human Capital Management. Managed development of communication plan and activities.
For city government’s PeopleSoft financials implementation, subcontracted to Oracle Consulting as Communication Lead. Planned and developed communications activities, including job aids for end users and scripts for managers to actively support end users.
For investment company’s ERP implementation, provided communication expertise as company underwent technological upgrade. Provided original writing and editing for print and Web site communication vehicles. Maintained master list of over 900 questions from the field and sought out experts for answers. Provided communication planning and assistance to team charged with providing help and support post-Go-Live.
For agribusiness company’s SAP implementation, was member of Change Management group on the core team charged with sun-setting existing incompatible business processes and implementing SAP. As Communication Lead, drafted and executed communication plan. Simplified complex SAP commercial, financial, and treasury processes to end users. Provided original content for web site, newsletter, presentations, and internal communication vehicles. Delivered senior-level project status presentations. Wrote and edited 900 business process procedures.
For agricultural company, led brand identity initiative to increase awareness of need for and value of company’s brand. Established and communicated brand identity guidelines and standards for North American sites. Worked with IT to create streamlined access to vendors for program elements. Selected for special project to create and execute a communication plan for company subsidiary that received the Malcolm Baldrige National Quality Award.
For international food company, managed corporate marketing communications. Directed internal staff of seven and external agencies. Created strategic communications plan and led design, production and distribution of all marketing communications materials. Managed design and publication of an integrated package of sales and marketing collateral including capability brochures, product literature and packaging. Created electronic communication vehicles including videos, CD-ROM and multimedia, Internet and Intranet sites.
B.A., Journalism, University of Missouri School of Journalism, Columbia, Mo.
Senior Communications/Organizational Effectiveness Specialist
Results-driven communications professional with more than 20 years experience in marketing, employee and human resources communications. Multi-faceted writer/editor, projects/events manager and video producer with established record of success in creative and impactful communications.
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For brokerage firm, as Senior Communications, coordinated internal communications marketing efforts for conversion to four new software systems affecting over 10,000 users. Established and maintained internal web site for communications. Managed email campaigns, wrote newsletters, and disseminated “seminars in a box” to field offices.
For medical device company, as Senior Communications/Organizational Effectiveness Specialist, partnered with executive management, and internal web and graphics departments to develop global communications guidelines that supported company marketing internal brand standards. Developed/implemented HR program rollout promotions. Wrote/edited senior management communications.
For healthcare organization subsidiary, as Communications Director, created internal communications guidelines and standards consistent with corporate communications toward creating professional and consistent global messages. Conducted employee interviews/focus groups and communications needs analysis of customer service centers to help create more meaningful employee communications. Wrote/edited senior management communications.
For medical device company:
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As Human Resources Communications Senior Associate, created global human resources internal brand consistency, facilitating growth to a worldwide workforce of more than 12,000 employees. Developed/implemented human resources communications strategies for global benefits, employee relations, compensation, management conferences and recruiting campaigns, unifying the messages of multiple and diverse business units. Managed external writers and agencies to develop award winning support materials, recognized by peers in the field for excellence in communications. Wrote global messages for executive management, ensuring clear, dynamic and effective communication to large employee groups.
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As Employee Education & Development Associate, identified, developed and implemented corporate education curriculum, building leadership capability, and deepening the management capabilities bench, thus improving shareholder value. Coached HR staff in communications, improved professionalism in diverse team.
For healthcare company, as Marketing Communications Manager, directed corporate advertising activities, producing advertising activities, producing advertising. Developed publications to promote sales and managed business-to-business direct marketing initiatives, while coordinating consumer research.
Graduate Studies-Writing, University of Minnesota; B.S. – English – Bemidji State University.
Change Communication and Training Consultant
Experienced writer and strategic thinker with background in public relations, employee communication, and higher education. Plan and execute change communication programs to facilitate preparation, participation, and buy-in from employees, vendors, or clients. Develop curriculum for on-line and stand-up training in quality processes, new processes and procedures, and software applications.
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For a defense contractor, provided training and communication to support a Capability Maturity Model Integration (CMMI) initiative. Developed 12 in-person training modules on CMMI processes and presented to project managers, business and quality analysts. Converted training to e-Learning modules for ongoing use in the organization’s learning management system.
For a financial services company, developed and executed communications between the organization’s IT department and its broker/dealer network. Provided information and education via intranet about new technology releases as well as business-as-usual communication on issues and outages
For a national retailer, researched, wrote, and led review and approval meetings for guidelines to help make a major retail website compatible with Section 508 of the US Rehabilitation Act and the W3C Web Accessibility Initiative.
For a pharmaceutical company, was training and communications consultant for implementation of a new electronic document management system, Documentum. Helped to define organizational workflow, job roles and responsibilities within the new system. Developed training and reference materials for new SOPs and software application. Developed communications regarding the features and benefits of the new system in order to encourage users to participate in training and implementation.
For a finance group that provides accounting, planning, and reporting, provided content for Sharepoint-based intranet site, newsletters, and quarterly employee meetings.
For major retailer’s enterprise-wide SEI/CMM initiative, was communications consultant. Worked with project managers and IT employees to create and update process documentation and templates. Planned and executed electronic and print communications, intranet content, and special events to promote awareness of, buy-in and ownership for the initiative among Senior Management, Project Managers, and Developers. Developed half-day overview of SEI/CMM Key Process Areas. Delivered the training to more than 700 IT project team members and IT business clients in 40 plus sessions.
PhD., English, Indiana University at Pennsylvania
