User Guides

User guides are designed for non-technical audiences. Dashe & Thomson’s technical writers are experienced in writing user guides for computer hardware and software as well as instruction manuals for consumer products.

Our technical writers are schooled in designing and writing “user friendly” manuals with easy to follow step-by-step instructions and clearly designed illustrations. For those products that require safety instructions, we follow product liability prevention guidelines by creating safety sections in the manual, ensuring that the manual content promotes safe product use, and interweaving safety and precautionary statements within the manual.

Technical Manuals

Technical manuals are more detailed and complex than user guides and are designed for more technical audiences. These manuals include programming and system administration guides, technical installation guides, operator and reference manuals, and maintenance manuals.

Dashe & Thomson’s technical writers determine the purpose of each manual, analyze the audience, design the template, document procedures, and create the necessary illustrations and tables.