Need
A health maintenance organization (HMO) contacted Dashe & Thomson for assistance in developing their supervisory staff’s ability to understand the strategic challenges facing managers in today’s workplace.

Solution
Dashe & Thomson worked with this organization to help team leaders understand the challenges of leadership, to understand their expanding roles and responsibilities, to learn how to establish a foundation of trust among the team members, and to learn how to expand their team’s capabilities through effective decision-making, planning, and influencing skills.

We helped develop self-insights and commitments to enhancing managerial strengths, vision, purpose, and expectations.

• Introduced 360-degree feedback instrument and development planning process.
• Conducted practical workshops addressing critical team leadership topics.
• Provided private coaching opportunities for supervisors.

We provided recommendations and development opportunities on how to align and motivate people as well as influence positive change within a team.

Provided tools and techniques for goal-setting, role clarification, decision-making and problem-solving methods, conflict management, meeting management, and effective facilitation.

Result

• Strengthened supervisors’ understanding of leveraging human capital to help provide competitive advantages for their organization.
• Established supportive and empowered team environment for employees.
• Established key tools to gain credibility, motivate employees, maintain high performance, and lead courageously.