Need
A health maintenance organization (HMO) needed assistance in developing their supervisory staff’s ability to understand the strategic challenges facing managers in today’s workplace.

Solution
Dashe & Thomson helped team leaders understand the challenges of leadership, expanding roles and responsibilities, and how to establish a foundation of trust among the team members. Leaders learned how to expand their team’s capabilities through effective decision-making, planning, and influencing skills.

We helped develop self-insights and team leaders’ commitment to enhancing managerial strengths, vision, purpose, and expectations.

• Introduced 360-degree feedback instrument and development planning process
• Conducted practical workshops addressing critical team leadership topics
• Provided private coaching opportunities for supervisors

We provided recommendations and development opportunities on how to align and motivate people as well as how to influence positive change within a team.

Provided tools and techniques for goal setting, role clarification, decision-making and problem-solving methods, conflict management, meeting management, and effective facilitation.

Result

• Supervisors know how to leverage human capital to help provide competitive advantages for their organization.
• Supervisors understand how to use key tools to gain credibility, motivate employees, maintain high performance, and lead courageously.
• Established supportive and empowered team environment for employees.