Case Studies

Read our case studies to learn how we have helped organizations like yours.

Software Benefits Maximization
An international consumer foods company was initiating a “big bang” migration from SAP R/2 to SAP R/3. The migration was to provide increased functionality for company head-quarters as well as for multiple facilities across the United States. The company wanted supporting documentation and training developed to provide users with what they needed to know for Day 1 on the job. more…

Change Management
A medical company was replacing its product data management system and was concerned about the risk involved. The project was extremely large and complex, with 2,000 impacted employees in 15 locations worldwide. One of the goals of the project was to achieve improvements in operational efficiency. This goal would require major changes in the way employees would think about the new technology and the way they would do their jobs. more…

Process Consulting
A world leader in group incentive travel needed to confront a problem common to companies experiencing rapid growth and change: employees were no longer following best-practice business processes. New employees learned on the fly from only slightly more senior employees, and there was no single source for the “right” way to do the job. The travel company contacted Dashe & Thomson and asked us to help them design and implement a single repository for business processes and work instructions. more…

Process Integration
A large energy provider has been growing at a rapid pace over the past few years by acquiring competitive energy production and cogeneration facilities. The company needed to improve their processes and build consistency across its facilities. more…

Training and Documentation
Dashe & Thomson had been consulting with a major specialty chemical company. The company was in the process of deploying a new system to integrate its customer, manufacturing, and financial functions, but was dissatisfied with the documentation and training being provided by the consulting firm responsible for the system integration. more…

Enovia/MatrixOne Web-Based Training
A major corporation’s consumer products division implemented a customized version of Enovia/MatrixOne’s SpecCentral across multiple business units located throughout the world. Although super-users could be trained in classrooms, travel costs made classroom training too expensive. The division needed a way to make sure all users would know how to use SpecCentral quickly and effectively. more…

Knowledge Management
A major insurance company contacted Dashe & Thomson for assistance in designing a documentation system that would provide comprehensive, accurate information to personnel who needed to assess risks, quote rates, and service customers. Information was being distributed on paper, but the thousands of pages of documentation often contained obsolete, incomplete, or contradictory information. Additionally, the cost of maintaining, printing, and distributing the documentation was skyrocketing. more…

Organizational Development
A health maintenance organization (HMO) contacted Dashe & Thomson for assistance in developing their supervisory staff’s ability to understand the strategic challenges facing managers in today’s workplace. more…

Leadership Development
A health maintenance organization (HMO) needed assistance in developing their supervisory staff’s ability to understand the strategic challenges facing managers in today’s workplace. more…

Sarbanes-Oxley Compliance Consulting and Documentation
As a public company with over $2 billion in revenue, an independent power producer needed to comply with the Sarbanes-Oxley Act by the end of the year. Dashe & Thomson had successfully prepared the company for compliance audits in the recent past, and the organization called on us to help them implement Sarbanes-Oxley. more…

FDA Software Validation
A rapidly-growing medical device manufacturer asked Dashe & Thomson to help it comply with FDA regulations regarding software validation. The company had one ERP system and numerous clinical databases, which all needed to be validated according to guidance published by the FDA. more…




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