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13 Critical Questions to Ask Your Client When Scoping a Learning Development Engagement

As a salesperson in the enterprise learning industry, a critical responsibility of mine is to obtain the necessary information from a client in order to appropriately scope a solution. Many times the client won’t have all of the answers, in which case it is even more important to find them. As a professional services firm, our primary focus is to provide value to our clients, and educating them on important…

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5 Things Millennials Want From Training

The growing workforce of fresh faced millennials and GenY workers has many organizations concerned, with millennials being called the “Me Me Me Generation.” Some older generations have trouble connecting with the younger workers who seem to have completely different desires and interests (emphasized and exaggerated in this fake training video). While millennials might not be entirely composed of 100% positive qualities, no generation is. Each generation brings strengths and weaknesses…

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How To Make The Flipped Classroom Effective In Corporate Training

K-12 education methodology has been changing over the past five years from the traditional classroom model to ‘flipped learning.” “In a flipped educational setting, teachers are seen more as a “guide on the side” – students learn material on their own outside of class, often through videos or other media, and work on problems, activities, or projects in class with their peers. This gives students the chance to work through…

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The Importance of a Learning Climate in Corporate Training

Corporate training is a huge industry in this country, and in many ways corporations are embracing employee development like never before. According to the most recent numbers from the American Society for Training and Development (ASTD), American companies spent over $150 billion on training in 2011 alone. With a national workforce that hovers somewhere around 150 million people, that means American companies are shelling out more than $1000 to provide…

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How to Evaluate Learning: Kirkpatrick Model for the 21st Century

I was asked by Wendy Kirkpatrick to remove the copyrighted Kirkpatrick diagrammatic model from my original blog post, How to Evaluate Learning: Kirkpatrick Model for the 21st Century. This revised post includes a step-by-step table as a replacement for that diagram. I think the table actually makes the process easier to understand. Even though many Learning and Development organizations find it a challenge to prove training’s effect beyond how learners…

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