Tag Archives: LinkedIn
Instructional Systems Designer Tells Us His Solutions for Retaining Employee Knowledge

Instructional Systems Designer Tells Us His Solutions for Retaining Employee Knowledge

by on July 1, 2011 in performance support

Vincent Flango is a PMI-certified government contracts manager for General Dynamics Information Technology and a senior Instructional Systems Designer. He is a recurring speaker at educational technology conferences. He can be reached through his LinkedIn profile or email atvflango@yahoo.com.

What follows is an interview between Vincent and Gena Taylor of Maestro eLearning, as a part of a new series called Trainer Talks. This series explores the difficulties of being a trainer and how to overcome them, along with tips and advice to make your training more effective and even more engaging. Dashe & Thomson is pleased to guest-post these interviews on the Social Learning Blog in partnership with Maestro eLearning.

Q. Many organizations face a multitude of problems each time an employee leaves because they are taking their knowledge with them.  What ways can organizations fight against this dilemma?

The problem itself is easily solved. Training should focus …

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Analyzing the ROI of Social Media in Training

Analyzing the ROI of Social Media in Training

by on May 3, 2011 in social learning

A continuing theme among my blog posts has been the difficulty of demonstrating the ROI of social learning initiatives.  We know that they work, our clients find that they work, but there’s not always a lot of hard evidence out there going in to a project. 

In no realm has this been more evident than in our constant encouragement of the use of internal social media networks as a crucial benefit-multiplier for any employee training project.  As has been noted in a number of posts here on the Social Learning Blog, including “Collaborative Learning Lessons from Wikipedia (and Small Insects)” and “The $2 Whiteboard Shows Power of Peer-to-Peer Learning”, while a core curriculum of base training material is essential to spark the learning process when new technology or processes are being implemented, it is when people begin talking that the really handy learning begins.  We frequently …

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Twitter as Social Learning: Seven Ways to Facilitate the Exchange of Information

Twitter as Social Learning: Seven Ways to Facilitate the Exchange of Information

by on March 14, 2011 in social learning

Most of us in the adult learning industry have already found and incorporated Twitter into our everyday lives.  Where Facebook and LinkedIn serve mainly as social dashboards for our personal and professional networks, respectively, I see Twitter as a customized information portal.  For those of you that use web-based aggregators like Google Reader but have not yet made room for Tweets, Twitter is an aggregator on steroids.  Instead of waiting for your favorite journalist to write a thousand-word essay on Charlie Sheen’s shenanigans from the day before, you can hear directly from Mr. Sheen himself, the second he wants to speak.

Twitter gets a bad rap.  From its childish name to its complex language of re-tweets and hashtags, many people tend to criticize the application before they try it.  Since I became an active Twitter user a few months ago, the application has grown on me to the point …

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The Power of Your Network

The Power of Your Network

by on February 9, 2011 in customer service, marketing, sales, social learning

Whether it is building our LinkedIn Contacts or Followers on Twitter, gathering Friends on Facebook or Yammering with our fellow work teams, the buzz of “networking” is always present. Networking comes naturally for some people, but not-so-much for others. So big deal, you say. Why is networking so important anyway?

From a personal perspective, networking builds new relationships through which you can share information, answer questions, and make new connections. People in your network become the portals to knowledge, opportunity, and information you might not find on your own. From the business perspective, however, networking isn’t only helpful, it is mandatory. Business networking not only brings new business and new talent, but it supports collaboration – whether it’s collaborating with internal team members or making connections outside of the organization. Once you’ve established a business connection, you’ve set the foundation for sharing a multitude of resources ranging from best …

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