What Ferris Bueller Teaches Us About Developing ERP System Training

Ferris Bueller

Remember the Art Institute of Chicago scene from Ferris Bueller’s Day Off where Cameron is staring blankly at Seurat’s A Sunday Afternoon on the Island of La Grande Jatte? To jog your memory (or to experience it for the first time for those of you way younger than me), check it out in Cameron’s Pointillism Stare: From… [Continue Reading...]

How to have a Happy Ending to Your ERP System Implementation Story

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Implementing an ERP system – whether it’s SAP, Oracle eBusiness Suite, Microsoft Dynamics AX – is a big, hairy deal. Ensuring that end users learn the new system, embrace it as part of their daily work routine, and use it effectively is a daunting task. In a recent blog post Using Storytelling to Add the… [Continue Reading...]

Using Storytelling to Add the Why to ERP Training

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Let’s face it… ERP training is typically boring at best and utterly overwhelming at worst. The systems are complicated, users have to learn new terminology, new codes and numbers for products, vendors, accounts and everything in between. And then there are the new procedures.  Many, many new procedures. I’ve seen week-long SAP training courses covering… [Continue Reading...]

Front-End Analysis: Improving Performance

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As I straddle the line between performance improvement and instructional design, I have been mulling over the use of Front-End Analysis and thinking about whether it would apply to the performance problems that we so often see associated with implementing ERP systems. Front-end analysis is actually part of the Human Performance Technology (HPT) model, which… [Continue Reading...]

Why You Should Build Convenience Stores for Learning

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Let’s say for a minute that our most important job as instructional designers is to create simplicity and relevancy out of chaos—the chaos of way too much information. To that end, I’d like to suggest that building a well-designed learning portal is the cornerstone to all learning solutions. Why? Because, at their best, learning portals integrate… [Continue Reading...]