Micro-Learning: Making Learning Part of Everyday Tasks


Though the idea has been around for 10 years or so, in recent months I have begun to hear more faint rumblings across my personal learning network (PLN) about the concepts of Micro-Learning and Integrated Micro-Learning. I am intrigued by the idea and decided to explore it further for possible applications in our business and… [Continue Reading...]

The Myth of Multitasking: Another Case for Performance Support

multitasking myth mug

Have you ever been sitting in a training course, perhaps learning all about the fabulous new vendor management system your organization is implementing, when you felt that familiar buzz in your pocket? A new email has arrived via your smart phone and you just can’t resist responding. But not to worry, you can do that… [Continue Reading...]

The Advantages of Knowledge Sharing

two girls fighting for toy bear

One of the hardest lessons to learn growing up is how to share… how to share your toys, your candy, and maybe your room with a sibling. As a child, it is difficult to get past the thought “but, it’s MINE!” We try to hang on with tightly to what is “ours” and, if we… [Continue Reading...]

When is eLearning a Smart Management Decision?

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I was asked recently to define situations where eLearning is a smart management decision over the same course in an instructor-led training (ILT)  format. There is a tremendous amount of information available about the advantages of eLearning as a delivery method, but there is not a whole lot devoted to this particular question. I decided to poll some of… [Continue Reading...]

Using Storytelling to Add the Why to ERP Training


Let’s face it… ERP training is typically boring at best and utterly overwhelming at worst. The systems are complicated, users have to learn new terminology, new codes and numbers for products, vendors, accounts and everything in between. And then there are the new procedures.  Many, many new procedures. I’ve seen week-long SAP training courses covering… [Continue Reading...]