Archive | March, 2011
Re-evaluating Evaluation

Re-evaluating Evaluation

For years, I have dutifully included a description of Kirkpatrick’s Four Levels of Learning Evaluation in every proposal for every company I have worked with.  And every company has agreed to use “Level 1: Reaction,” or―as it has come to be known—the “Smile Sheet.”  Some companies will use “Level 2: Learning” to measure whether the learners have mastered the training course content.  Hardly ever do they use “Level 3:  Behavior,” and they never use “Level 4: Results.”

I have found this to be extremely frustrating.  And as time has gone by, I have started to wonder about the validity of Kirkpatrick in today’s world.  The focus is on the training event itself and the follow-up to that event.  What is measured doesn’t seem to be what companies are interested in.  Company executives are typically interested in the bottom line, not how well their employees apply the learning from a training …

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Twitter as Social Learning: Seven Ways to Facilitate the Exchange of Information

Twitter as Social Learning: Seven Ways to Facilitate the Exchange of Information

Most of us in the adult learning industry have already found and incorporated Twitter into our everyday lives.  Where Facebook and LinkedIn serve mainly as social dashboards for our personal and professional networks, respectively, I see Twitter as a customized information portal.  For those of you that use web-based aggregators like Google Reader but have not yet made room for Tweets, Twitter is an aggregator on steroids.  Instead of waiting for your favorite journalist to write a thousand-word essay on Charlie Sheen’s shenanigans from the day before, you can hear directly from Mr. Sheen himself, the second he wants to speak.

Twitter gets a bad rap.  From its childish name to its complex language of re-tweets and hashtags, many people tend to criticize the application before they try it.  Since I became an active Twitter user a few months ago, the application has grown on me to the point …

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Can Games Transform the World?

Can Games Transform the World?

Over the last year or so, I’ve been thinking a lot about how to incorporate games into eLearning instructional design projects. What I hadn’t stopped to fully consider is why I would do that. Games seem like a really cool way to add some fun to learning and seem to pose little or no risk to the learning outcome.

Fortunately, the question Why persists, and I am beginning to better understand why (and how) we should incorporate games in learning.

In his recent Wired article (March 2011) “Better Living Through Games,” Clive Thompson describes how editors at UK’s Guardian newspaper created a web app videogame to involve the public in analyzing millions of pounds’ worth of bogus personal expenses filed by British politicians.

The game randomly presented the players – the public – with the questionable receipts. If a receipt looked suspicious, players could write a description and hit an Investigate This! button. To …

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The Lonely eLearner: Creating Social Learning Anchors

The Lonely eLearner: Creating Social Learning Anchors

The other day, I ran across Clive Shepherd’s recent blog post  The New Social Learning  – a review and I was struck by an observation he made there. The gist of it was that even though we have an enormous amount of tools available to enable social learning across far reaching boundaries, the self-study type of eLearning seen in so many workplaces today can potentially cut learners off from any type of social interaction during the course of the learning. This can be detrimental to learners who need that interaction to assess their new skills against others, discuss ideas, and gain new perspectives.

I agree with Clive’s observations on this topic. In my opinion, giving a learner a self-study eLearning program as their only form of training or support is not much different than handing them a manual to read with some exercises.  In this lonely form of learning, there is …

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What Can Charlie Sheen Teach Us About Internal Marketing?

What Can Charlie Sheen Teach Us About Internal Marketing?

 I’ll be honest.  My original intention was to use this headline to draw you in, at which point I would hit you with the old bait and switch – no Charlie Sheen.  Just good, wholesome, social learning knowledge. 

 But then I got to thinking about it a little more.  We all know that social media will be a major driver in the 2.0 learning arena, and that for all his ridiculousness (and frankly reprehensible conduct), Sheen has proven to be a master at getting people to “buy in” to his message.  In about a week, he has amassed more than 2 million followers on Twitter, and his catch phrases (“winning,” “tiger blood,” etc.) have become some of the top trending topics on the site, repeated by thousands of people.  Clearly, there’s something to be learned here. 

What’s the cause of all this attention?  It’s simple, really.  People …

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